At SarthTel Lead Capture, we stand behind our product and want you to be completely satisfied. This Refund Policy outlines the terms and conditions for refunds.
1. Trial Period
We offer a 5-day trial period for all new users to test our platform and ensure it meets your business needs.
Trial Period: 5 days from the date of enrollment or service activation.
2. Refund Eligibility
You may be eligible for a full refund if:
- You request a refund within the 5-day trial period
- You have not used more than 50% of your allocated resources
- You have not violated our Terms of Service
- You have not initiated any chargebacks
3. Non-Refundable Situations
Refunds will not be issued in the following cases:
- After the 5-day trial period has expired
- If you have used more than 50% of your allocated resources
- If you have violated our Terms of Service
- If you have initiated a chargeback without contacting us first
- If you cancel your subscription but continue to use the service
Important: Please note that after 5 days of service usage, no refunds will be issued under any circumstances.
4. How to Request a Refund
To request a refund, please follow these steps:
2
Provide Details
Include your account email and reason for refund
3
Wait for Review
Our team will review your request within 2 business days
4
Receive Refund
Refunds are processed within 5-7 business days
5. Refund Processing
Once your refund request is approved:
- Refunds will be processed within 5-7 business days
- The refund will be issued to the original payment method
- You will receive a confirmation email once the refund is processed
- If you paid via bank transfer, please provide your bank details
Note: Refund processing times may vary depending on your payment provider. Please contact your bank if you don't see the refund within the expected timeframe.
6. Have Questions?
If you have any questions about our refund policy or need assistance, please don't hesitate to reach out to us:
Last Updated: February 24, 2026
Effective immediately
